1. Acceptance of these terms
By accessing or using this website (the “Site”) or by joining the Twin waitlist, you agree to be bound by these Terms of Service (the “Terms”). If you do not agree with any part of these Terms, please do not use the Site or join the waitlist.
2. Who we are
The Site is operated by Auracare Health LTD, a company registered in England & Wales (“Auracare”, “we”, “us” or “our”). References to “you” mean the person accessing the Site or joining the waitlist.
3. The Site and the waitlist are informational
The Site is provided for general information about Auracare and the products we are building. Twin is not yet generally available. Joining the waitlist registers your interest and lets us contact you about early access; it does not create any contract to supply a product, grant you access to any product, or guarantee availability, timing, features or pricing. We may change, suspend or withdraw any part of the Site or the waitlist at any time.
4. Not a medical device and not medical advice
Twin is a general-wellness product, not a medical device. It does not diagnose, treat, cure or prevent any disease. Always seek professional medical advice for health concerns.
Nothing on the Site, and nothing you receive through the waitlist, is medical advice, diagnosis or treatment, and none of it should be relied upon as a substitute for the advice of a qualified healthcare professional. Always seek the guidance of your doctor, pharmacist or another suitably qualified provider with any questions you have about a medical condition, and never disregard or delay seeking that advice because of something you have read here.
If you think you may be experiencing a medical emergency, call your local emergency services immediately (for example 999 or NHS 111 in the United Kingdom).
5. Acceptable use
You agree not to:
- use the Site in any way that breaks any applicable law or regulation;
- attempt to gain unauthorised access to the Site, its servers, or any connected system or network;
- interfere with, disrupt, or place an unreasonable load on the Site, or introduce any malicious code;
- scrape, harvest, or collect information about other users, or submit false, misleading or someone else’s details to the waitlist;
- copy, reproduce, or redistribute the Site’s content except as permitted by these Terms or applicable law.
6. Intellectual property
The Site and all of its content — including text, design, graphics, logos, and the Auracare name and brand — are owned by Auracare or licensed to us, and are protected by intellectual property laws. We grant you a limited, personal, non-exclusive and revocable licence to view the Site for your own information. You may not otherwise use, copy or exploit any part of the Site without our prior written permission.
7. Third-party links and services
The Site may link to third-party sites and services that we do not control — for example our ontology explorer at https://ontology.auracare.org.uk, and the wearable and health-platform providers whose devices you may one day connect. Those links are provided for convenience and on an “as is” basis. We are not responsible for the content, accuracy, availability or practices of any third party, and their inclusion does not imply our endorsement. Your use of any third-party service is governed by that party’s own terms and privacy policy.
8. Disclaimers
The Site is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we make no warranties or representations of any kind, whether express or implied, about the Site’s completeness, accuracy, reliability or fitness for a particular purpose. We do not warrant that the Site will be uninterrupted, secure or free from errors.
9. Limitation of liability
Nothing in these Terms limits or excludes our liability where it would be unlawful to do so — including for death or personal injury caused by our negligence, or for fraud or fraudulent misrepresentation. Subject to that, and to the fullest extent permitted by law, we will not be liable for any indirect or consequential loss, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of, or inability to use, the Site or the waitlist. Your statutory rights as a consumer are not affected.
10. Changes to these terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Any changes take effect once posted on this page, and your continued use of the Site after they are posted means you accept the revised Terms. We encourage you to review this page periodically.
11. Governing law
These Terms, and any dispute or claim arising out of or in connection with them, are governed by the laws of England & Wales and are subject to the exclusive jurisdiction of the courts of England & Wales.
12. Contact us
If you have any questions about these Terms, please contact us at hello@auracare.org.uk.
This is a draft covering the Site and the Twin waitlist only. Full product terms will accompany Twin’s launch.